Privacy Policy
Last updated 2026-09-12
What we collect
- Your account. Email address and licence key.
- What you put in. The data you enter or import, which is yours and which we process only to run the product for you.
- How the product is used. Pages opened, features used, errors hit — so we can fix what breaks and improve what does not.
What we do not do
- We do not sell your data.
- We do not use your content to train anyone's models.
- We do not see your card number. Stripe handles payment.
Who processes data for us
These companies handle data on our behalf. Each one is here because the product needs it to work.
| Who | For | |
|---|---|---|
| Stripe | payments and billing | policy |
| Supabase | database and file storage | policy |
| Resend | transactional email | policy |
| Anthropic | AI features | policy |
| PostHog | product analytics and error tracking | policy |
| Railway | hosting | policy |
| Cloudflare | DNS and edge | policy |
Where it is stored, and for how long
Data is stored in the United States. When you delete your account, we keep it for 30 days, then permanently erased — except records we are required to keep for tax and financial reporting (booking amounts, platform fees and payout records), which are retained for 7 years with personal details minimised..
Your rights
You can export everything the product holds about you, and you can delete your account, from inside the product — not by emailing us and waiting. If you are in a jurisdiction with statutory data rights (the UK, the EU, California and others), those rights apply to you and these controls are how you exercise them.
Security
What we actually do is on the security page, stated plainly enough that you can check it.
Changes
Material changes are announced by email before they take effect.
Le Visage Refinery is operated by Le Visage Refinery LLC. Questions about this page: [email protected].