Privacy Policy
Last updated 2026-10-04. Written by us in plain words; a lawyer has not yet reviewed this page.
What we collect
- If you join the waitlist. Your email address, whether you joined as a client or an artist, the city you typed (if any), and that you agreed to hear from us.
- If you start an artist profile. What you enter in the signup form. It stays a private draft; nothing is published or bookable until booking opens and you agree to it.
- Which ad brought you here. The campaign labels in our own ad links (utm_source and the like), kept with your signup. A Meta click id is kept only if you accept cookies (below).
- How the site is used. Pages opened and errors hit, so we can fix what breaks. Ad and visit measurement runs only if you accept cookies.
What we do not do
- We do not sell your data, and we never sell or rent your contact details to artists or anyone else.
- We do not use your content to train anyone's models.
- We take no card payments today. Nothing on the site is for sale yet.
Who processes data for us
These companies handle data on our behalf. Each one is here because the product needs it to work.
| Who | For | |
|---|---|---|
| Railway | hosting, and the database that holds the waitlist | policy |
| Cloudflare | DNS and edge | policy |
| Resend | policy | |
| Stripe | payments, once anything is for sale (nothing is today) | policy |
| Anthropic | AI features | policy |
| Sentry | error reports, with personal details removed | policy |
| PostHog | visit counts and error tracking, only if you accept cookies | policy |
| Meta | ad measurement, only if you accept cookies | policy |
| visit counts (Google Analytics), only if you accept cookies | policy | |
| TikTok | ad measurement, only if you accept cookies | policy |
| ad measurement, only if you accept cookies | policy |
Cookies and ad measurement
We ask before we use any cookie the site does not need to work. You see the choice at the bottom of the page the first time you visit. If you say no, none of the tools below load, and the site works the same.
If you say yes, we load the Meta (Facebook and Instagram) pixel. It tells us which of our ads brought you here, which pages you opened, and when someone joined the waitlist. It never gets your email or anything you type into a form. We may also load Google Analytics, TikTok, LinkedIn and PostHog, to count visits the same way.
If you came from one of our ads, the campaign labels in the link (utm_source and the like) are kept with your waitlist signup. A Meta click id is kept only if you say yes.
We remember your choice in your browser, on this device, so we do not ask again on every page. You can change your mind at any time with the "Cookie choices" link at the bottom of every page.
Where it is stored, and for how long
Data is stored in the United States. When you delete your account, we keep it for 30 days, then permanently erased — except records we are required to keep for tax and financial reporting (booking amounts, platform fees and payout records), which are retained for 7 years with personal details minimised..
Your rights
To see, correct or delete what we hold about you, email [email protected]. You do not have to give a reason. To stop our emails, use the unsubscribe link in any of them. If you are in a place with data rights in law (the UK, the EU, California and others), those rights apply to you, and this is how you use them.
Security
What we actually do is on the security page, stated plainly enough that you can check it.
Changes
Material changes are announced by email before they take effect.
Le Visage Refinery is operated by TBG Strategic Consulting LLC, doing business as Le Visage Refinery. Questions about this page: [email protected]. Cookie choices.